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Visiting hours

Due to the current situation with COVID-19 locally in our region, Liverpool University Hospitals will continue to restrict visiting to maintain patient safety and reduce the risk of spread of COVID-19 within our hospitals.

Until further notice, visiting is only permitted in the following exceptional circumstances:

  • A maximum of two visitors for patients who are in their last hours / days and receiving end of life care.
  • One carer that is supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed.

We understand how difficult it is to be unable to visit loved ones in hospital at this time, and would encourage friends and family to utilise our Family Liaison Service to connect with patients.

The health, safety and wellbeing of our patients, communities and staff across the organisation remain our absolute priority. Thank you for your continued support and understanding at this challenging time. We will review these arrangements on a regular basis.


Preventing the spread of infections: COVID-19 notice - personal property drop off restrictions

For infection control purposes, during the COVID-19 escalation period, the only personal property that will be received in to the organisation are:

  • Mobile phones
  • Mobile phone chargers
  • Tablet devices
  • E-readers (eg Kindle).

Other items such as clothing, food and toiletries must not be brought in for patients.

There will be a designated drop off point for the Trust and relatives will be able to arrange a drop off time by contacting the Family Liaison Service.

Contact details for the Family Liaison Service can be found here.


Smoke Free site

Aintree University Hospital is a smoke-free site. This means that for the good of the health of our patients, visitors and staff, smoking is not allowed in the hospital grounds or buildings.


Visitor's Charter Poster A3.pdf, Modified: 04/08/2016 11:02AM | Download: Visitor's Charter Poster A3.pdf
Visitor's Charter Leaflet V9.pdf, Modified: 04/08/2016 11:02AM | Download: Visitor's Charter Leaflet V9.pdf
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