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Visiting arrangements

Until further notice, visiting is only permitted in the following exceptional circumstances:

  • Patients who are in their last week of life and receiving end of life care
  • One carer who is supporting someone with a mental health issue, cognitive impairment such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed.

The Clinical Team caring for a patient will identify whether the exceptional circumstances apply for an individual patient. This may be upon admission or during an inpatient stay if a patient deteriorates and is considered to be in their last week of life.

Visitors will only be allowed to enter the hospital if this has been arranged in advance with the clinical team. Patients will not be allowed to leave the ward to meet relatives in communal areas in the hospital such as reception or café areas. 

If you are attending an outpatient appointment, to maintain safe social distancing and reduce the risk of infection, we please ask that you attend your appointment alone. If you need to be accompanied, one carer is permitted in exceptional circumstances, but please discuss this with your care team beforehand. Any other relatives or friends will be required to wait outside of the hospital.

If you are attending one of our Emergency Departments, one carer is permitted to accompany a patient in exceptional circumstances. Please speak to staff on arrival for more information. Any other relatives or friends will be required to wait outside of the hospital.

The health, safety and wellbeing of our patients, communities and staff across the organisation remain our absolute priority. Thank you for your continued support and understanding at this challenging time. We will review these arrangements on a regular basis.


General advice

The latest national guidance on symptoms and what to do is:

If you have a

  • new continuous cough and/or
  • high temperature.

Stay at home and read the full guidance here.

How to keep yourselves, your family and friends safe:

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are unwell.

Coronavirus (COVID-19) risk assessment

The Health and Safety Department has worked with the Trust Oversight Groups for COVID-19 response to produce a risk assessment which addresses how Liverpool University Hospital NHS Foundation Trust will restrict the transmission of the coronavirus in the workplace for the protection of our staff, patients and visitors. Fundamentally, this has involved planning how work can continue at the hospital whilst following the government guidance on social distancing.

The Trust is required to publish its findings as per the Government Guidance ‘Working Safety during COVID-19’. Should you have any queries about this document or health and safety arrangement at any of our hospitals, please call 0151 529 6597 or email: HealthandSafety@liverpoolft.nhs.uk.

Official information sources

If you are concerned about Coronavirus (COVID-19) there is lots of official information online from the NHS and Public Health England. Please refer to the list of official resources below for the latest guidance and advice.

Liverpool City Council, local NHS organisations, and Public Health England are also providing the latest local updates and advice through dedicated social media pages on Twitter and Facebook.

Click on the links above or search @COVIDLiverpool on both platforms to follow regular updates.

NHS 111: https://111.nhs.uk/service/covid-19

NHS website: nhs.uk/conditions/coronavirus-covid-19

Public Health England: gov.uk/guidance/coronavirus-covid-19-information-for-the-public

World Health Organisation: who.int/health-topics/coronavirus

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