Urgent hearing aid services are available during the COVID-19 pandemic for our existing patients.
We are still open Monday–Friday (please ask the person attending on your behalf to visit the unit before 12 noon), to assist those who are vulnerable and need new batteries or a hearing aid repair. Alternatively, for assistance, please call 0151 529 0328, email: email@example.com or post your hearing aids to: Audiology Department, Elective Care Centre, Aintree University Hospital, Liverpoool, L9 7AL.
About this service
Aintree's award-winning Audiology department provides a wide range of diagnostic, therapeutic and rehabilitative services for patients with hearing loss, tinnitus and balance problems.
In line with the departments mission statement 'to be the centre of choice for hearing, balance and tinnitus services', the team of highly qualified audiologists are dedicated to providing the best possible quality services for patients, demonstrated in a recent patient satisfaction survey that rates satisfaction of services as 9.5 out of 10.
The department provides comprehensive hearing aid service, seeing patients through each stage of their treatment, from the initial assessment of their hearing to the hearing aid fitting and follow-up care. You can find out more about Hear Aid fitting and repairs here.
In addition to the hearing aid service, the department provides a wide range of services and treatments including:
- Hearing and ear health assessments
- Balance assessment and rehabilitation
- Tinnitus and hyperacusis management with additional support from clinical psychology
- Support for Auditory Processing Disorders
- Specialist clinics for patients with learning difficulties and dementia
- Tinnitus Assessment and Management
- Severe profound hearing loss Clinic
- Rehabilitation services for Hearing, Balance Tinnitus, and Auditory
- Processing Disorders
- Support groups for Tinnitus, Balance and Cochlear implants.
Aintree also runs a very successful Tinnitus Support Group that meets monthly. For more information, click here.
Further information about inserting hearing aids, adapting and expectations, communication tactics and caring for your aids, can be found on the following website http://www.C2hearonline.com. Just click on the C2Hear link and you can watch a series of instructional videos. We no longer issue Brown battery books. Your hearing aid battery card should be used instead.
Referrals can be made by GPs or eRS.
The Audiology department is comprised of a team of experienced, registered and fully qualified Audiologists.
Our senior team includes:
Gaynor Chittick , Chief Audiologist - Head of Service
Colin Pickering , Chief Audiologist
Kim Moss, Deputy Head of Service
Rachel Saunders , Senior Audiologist
Jennifer Fahy , Senior Audiologist
Rosie McArdle, Senior Audiologist
Rachael Kelly-Browne, Audiologist
Natasha Simanwe, Audiologist
Adam Khoang , Audiologist
Diane Easeman , Health Community Service Co-ordinator
Laura Brown, Deputy Health Community Service Co-ordinator
Anthony Postlethwaite, Clerical Receptionist