Under the General Data Protection Regulation you have the right to request from us a copy of your health records and in some cases, records of other people as an authorised representative. This is known as a Subject Access Request.
The Access to Health Records Act 1990 governs the right of access to deceased patient’s health records by specified persons.
For more information on how your personal information is collected and used, please see the Trust’s Privacy Notice.
Proof of identity
If you applying for access to your own records you will need to send proof of identity. Please send a copy of your passport, photo driving licence or equivalent identification.
If you are applying for records on behalf of a patient you will need to send proof of your identity and proof of identity for the patient together with written authorisation from the patient.
Fees for Access to Health Records
There is no charge for processing these requests. However, if a request is excessive or repetitive, a reasonable fee may be charged, you will be advised of this once your request has been assessed.
How long is the process?
When the written application has been received containing all the information needed to process the request, then this must be completed within one month. If the request is complex or numerous then this period can be extended by a further two months. If this is the case then we will contact you to explain why the extension is necessary.
How to apply
Access to Health Records of a Living person – Subject Access Request, telephone the Subject Access Request Office on 0151 529 2023.
Alternatively, complete the following application form: Application for Subject Access Request.
You can email this form to: SAR@aintree.nhs.uk or send your written request by post to:
Subject Access Requests
Aintree University Hospital
Ferndale Unit
Longmoor Lane
Liverpool
L9 7AL
Access to Health Records of a deceased person must be in writing.
Send your request as per details above or complete the following application form: Application for Access to Health Records.
For written requests, please include the following information:
- Patient’s full name, address, date of birth and contact number
- Patient’s NHS Number or Hospital Number, if you have them
- Details of the records that are required, approximate dates of attendance and details of treatment.
PLEASE REMEMBER TO INCLUDE COPIES OF PROOF OF IDENTITY.
The records will be posted to you and will be provided on a disc, in PDF format. For security discs will be encrypted with a password that will be sent to you separately
Radiology images are provided in DICOM file format, instructions on how to access and view the images will be provided, and these discs will also be encrypted.
Please advise us if you require your health records to be provided in an alternative format.
For more information on how your personal information is collected and used, please see the Trust’s Privacy Notice.
Information Commissioner’s Office (ICO)
The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.