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Aintree University Hospital

  1. Contact Us

Please read the information below to help make sure you contact the correct department. This will ensure that there are no delays in receiving a response to your contact/query.

Contacting our hospital 

Trust Headquarters, Executive Offices

Aintree University Hospital

Lower Lane

Fazakerley

Liverpool

L9 7AL

The Trust has one switchboard for calls relating to any of our services: 0151 525 5980

Contacting Aintree about your appointment or treatment 

If you are a patient in the care of one of our departments, you should be provided with appropriate contact numbers to enquire about your appointments.

If you haven't got a contact name and telephone number for the person or department you need to contact, please call the switchboard. 

Complaints, Comments and Concerns  

Speak to our Patient Advice and Complaints Team either by visiting the helpdesk located near to the main entrance of the hospital or by calling 0151 529 3287/2400.

Further information about our Patient Advice and Complaints Team can be found here 

Media Enquiries

Visit Media Enquiries for contact numbers for the Communications Department.

More useful contacts 

Safeguarding Adults and Children Team

Tel: 0151 529 2590

Email: aintree.safeguarding@nhs.net

Medical Records/Access Requests​

Tel: 0151 529 2023​

Social Work Office​s

Sefton Tel: 0151 529 3761

Liverpool Tel: 0151 529 3729

Knowsley Tel: 0151 529 3740

Chaplaincy

Tel: 0151 529 3191 (Roman Catholic office)

Tel: 0151 529 3195 (Church of England / Free Church office)​

Making a Freedom on Information request

Foundation Trust and membership enquiries

Procurement and Supply enquiries including payment request 

Related information

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Ward Information

Ward 1 and NOFU

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Telephone number: 0151 529 0721/5127

Ward 2

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 6255/3762

Ward 3

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 2317/3791

Ward 4

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below

Telephone number: 0151 529 2285/2367

Ward 6 (Ventilation Inpatient Centre)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Telephone number: 0151 529 3602/3649/6686/6687

Ward 8

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 4254/4690

Ward 9

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 5192

Ward 10

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3526

Ward 11

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
  
Visiting times:
See below.

Telephone number: 0151 529 3510

Ward 12

Nearest entrance: Main Entrance (Entrance A on site map)  
Visiting times:
See below.

Ward 14

Nearest entrance: Main entrance (Entrance A on site map)      
Visiting times:
See below.

Telephone number: 0151 529 8825

Ward 15

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3521/6802

Ward 16

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3494/3524

Ward 17

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 8555/3812

Ward 18

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3808

Ward 19

Visiting times:

Telephone number: 0151 529 2578

Ward 20

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3711

Ward 21

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3513/3816

Ward 22

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3817/3530

Ward 23

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3566/3514

Ward 24

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3438/4288

Ward 25

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2008/8451

Ward 28

Nearest entrance: Aintree Lodge (Entrance I on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3841/5239

Ward 29

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 2071/5195

Ward 30

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below

Telephone number: 0151 529 2662/3294/6568/6570/6594

Ward 31

Nearest entrance: Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3527/3914

Ward 32

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2461

Ward 33 (Acute Stroke Unit)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2660/8034

Ward 34

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2903/8061/8324

Ward 35

Nearest entrance: Entrance M on site map  
Visiting times:
See below.

Telephone number: 0151 529 8020/3656

AMU 1 ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 2366

AMU 2 ward

Visiting times:

Telephone number: 0151 529 6818

Ambulatory Emergency Care ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 4190/4198

Critical Care ward

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below

Telephone number: 0151 529 3790/2734/2144/2114/2115/2116

Day Case Surgical Unit (Elective Care Centre) ward

Nearest entrance: Entrance J on site map.  
Visiting times:
See below.

Telephone number: 0151 529 0111

Frailty Assessment Unit ward

Located in the Urgent Care and Trauma Centre.  
Visiting times:
See below.

Telephone number: 0151 529 5525

Observation Unit ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 0750

Obstetric Day Ward

Nearest entrance: Entrance D or E on site map  
Visiting times:
See below.

Telephone number: 0151 529 3425

Palliative Care (Woodlands) ward

Off-site.  
Visiting times:
See below.

Telephone number: 0151 529 8959

Sefton Suite ward

Visiting times:

Telephone number: 5019/6846/8364

Surgical Assessment Unit ward

Nearest entrance: Aintree Lodge (Entrance I site map)  
Visiting times:
See below.

Telephone number: 0151 529 3846/2293