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Visiting hours

In order to protect patients, staff and the public we are introducing new visiting arrangements. We want to maintain contact and support between our most vulnerable patients, and those at end of life, their families and carers, whilst ensuring that we take measures that prevent the spread of the infection. These measures reduce the possibility of the virus inadvertently being brought into the hospital and help to keep our staff, patients and visitors safe.

Until further notice, visiting is only permitted for:

- Patients who are in their last days/ hours of life receiving end of life care.

- You are supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed.

Visiting is restricted to a maximum of one close family member per patient.

Preventing the spread of infections: COVID-19 notice - personal property drop off restrictions

For infection control purposes, during the COVID-19 escalation period, the only personal property that will be received in to the organisation are:

  • Mobile phones
  • Mobile phone chargers
  • Tablet devices
  • E-readers (eg Kindle).

Other items such as clothing, food and toiletries must not be brought in for patients.

There will be a designated drop off point for the Trust and relatives will be able to arrange a drop off time by contacting the Family Liaison Service.

Contact details for the Family Liaison Service can be found here.

Smoke Free site

Aintree University Hospital is a smoke-free site. This means that for the good of the health of our patients, visitors and staff, smoking is not allowed in the hospital grounds or buildings.


Visitor's Charter Poster A3.pdf, Modified: 04/08/2016 11:02AM | Download: Visitor's Charter Poster A3.pdf
Visitor's Charter Leaflet V9.pdf, Modified: 04/08/2016 11:02AM | Download: Visitor's Charter Leaflet V9.pdf
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