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0151 525 5980

COVID-19 notice

Urgent hearing aid services are available during the COVID-19 pandemic for our existing patients.

We are still open Monday–Friday (please ask the person attending on your behalf to visit the unit before 12 noon), to assist those who are vulnerable and need new batteries or a hearing aid repair. Alternatively, for assistance, please call 0151 529 0328, email: audiology@aintree.nhs.uk or post your hearing aids to: Audiology Department, Elective Care Centre, Aintree University Hospital, Liverpoool, L9 7AL.                      

About this service 

Aintree's award-winning Audiology department provides a wide range of diagnostic, therapeutic and rehabilitative services for patients with hearing loss, tinnitus and balance problems.

In line with the departments mission statement 'to be the centre of choice for hearing, balance and tinnitus services', the team of highly qualified audiologists are dedicated to providing the best possible quality services for patients, demonstrated in a recent patient satisfaction survey that rates satisfaction of services as 9.5 out of 10. 

The department provides comprehensive hearing aid service, seeing patients through each stage of their treatment, from the initial assessment of their hearing to the hearing aid fitting and follow-up care. You can find out more about Hear Aid fitting and repairs here.  

In addition to the hearing aid service, the department provides a wide range of services and treatments including: 

  • Hearing and ear health assessments
  • Balance assessment and rehabilitation
  • Tinnitus and hyperacusis management with additional support from clinical psychology
  • Support for Auditory Processing Disorders
  • Specialist clinics for patients with learning difficulties and dementia
  • Tinnitus Assessment and Management
  • Severe profound hearing loss Clinic
  • Rehabilitation services for Hearing, Balance Tinnitus, and Auditory
  • Processing Disorders
  • Support groups for Tinnitus, Balance and Cochlear implants. 

Aintree also runs a very successful Tinnitus Support Group that meets monthly. For more information, click here.

Further information about inserting hearing aids, adapting and expectations, communication tactics and caring for your aids, can be found on the following website http://www.C2hearonline.com. Just click on the C2Hear link and you can watch a series of instructional videos. We no longer issue Brown battery books. Your hearing aid battery card should be used instead.

Referral information 

Referrals can be made by GPs or eRS.

The Audiology department is comprised of a team of experienced, registered and fully qualified Audiologists. 

Our senior team includes: 

  • Gaynor Chittick , Chief Audiologist - Head of Service

  • Colin Pickering , Chief Audiologist

  • Kim Moss, Chief Audiologist

  • Rachel Saunders , Senior Audiologist

  • Jennifer Fahy , Senior Audiologist

  • Rachael Kelly-Brown, Audiologist

  • Natasha Simanwe, Audiologist

  • Adam Khoang , Audiologist

  • Peter Cheetham, Audiologist

  • Diane Easeman , Health Community Service Co-ordinator

  • Laura Brown, Deputy Health Community Service Co-ordinator

  • Anthony Postlethwaite, Clerical Receptionist

Related information

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Ward Information

Ward 1

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map
Visiting times:
See below.

Telephone number: 0151 529 8221/8019/8555 

Ward 2

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 6255/3762

Ward 3

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below.

Telephone number: 0151 529 2028/2262

Ward 4

Nearest entrance: Aintree Lodge (Entrance I), Entrance E and D on site map  
Visiting times:
See below

Telephone number: 0151 529 3494/3524

Ward 5

Nearest entrance: Entrance E on site map  
Visiting times:
See below.

Telephone number: 0151 529 6450

Ward 8

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 4254/4449/4690

Ward 9

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 5192/8606

Ward 10

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3526/0551

Ward 11

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
 
Visiting times:
See below.

Telephone number: 0151 529 3510/3811

Ward 12

Nearest entrance: Main Entrance (Entrance A on site map)  
Visiting times:
See below.

Ward 13

Nearest entrance: Main Entrance (Entrance A on site map)
Visiting times:
See below.

Ward 14

Nearest entrance: Main entrance (Entrance A on site map)      
Visiting times:
See below.

Telephone number: 0151 529 8825/3670

Ward 15

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3521/6802

Ward 16 a and b

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3914/3527

Ward 17 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3511/3812

Ward 18

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3808/3261

Ward 19 (Ventilation Inpatient Centre)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map
Visiting times:
See below.

Telephone number: 0151 529 3602/2619

Ward 20

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3711/3876

Ward 21 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3513/3816

Ward 22 a and b

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3817/3530

Ward 23 a and b

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3566/3514

Ward 24

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below.

Telephone number: 0151 529 3820/2015

Ward 25

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 8076/8451/3570

Ward 26

Nearest entrance: Entrance H on site map  
Visiting times:
See below.

Telephone number: 0151 529 8266

Ward 28

Nearest entrance: Aintree Lodge (Entrance I on site map)  
Visiting times:
See below.

Telephone number: 0151 529 5239/5238

Ward 29

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 2071/5196/5197

Ward 30

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below

Telephone number: 0151 529 2662

Ward 31

Nearest entrance: Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2903/2656

Ward 32

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 3656/8020

Ward 33 (Acute Stroke Unit)

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 2660

Ward 34

Nearest entrance: Main entrance (Entrance A) or Entrance N on site map  
Visiting times:
See below.

Telephone number: 0151 529 8061/3632

Ward 35

Nearest entrance: Entrance M on site map  
Visiting times:
See below.

Telephone number: 0151 529 8075/2661

Acute Medicine Unit ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 4493/5960/5962

Ambulatory Emergency Care ward

Nearest entrance: Aintree Lodge, Entrance I on site map  
Visiting times:
See below.

Telephone number: 0151 529 0295

Critical Care ward

Nearest entrance: Main entrance (Entrance A on site map)  
Visiting times:
See below

Telephone number: 0151 529 3790/2733/2734

Day Case Surgical Unit (Elective Care Centre) ward

Nearest entrance: Entrance J on site map.  
Visiting times:
See below.

Telephone number: 0151 529 0111

FAB ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 2577

Frailty Assessment Unit ward

Located in the Urgent Care and Trauma Centre.  
Visiting times:
See below.

Telephone number: 0151 529 2654/6087(M)/8681(F)

MAB ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 2577

Observation Unit ward

Located in Urgent Care and Trauma Centre.   
Visiting times:
See below.

Telephone number: 0151 529 0722

Observation Ward

Located in Urgent Care and Trauma Centre.     
Visiting times:
See below.

Telephone number: 0151 529 2576

Obstetric Day Ward

Nearest entrance: Entrance D or E on site map  
Visiting times:
See below.

Telephone number: 0151 529 3425

Palliative Care (Woodlands) ward

Off-site.  
Visiting times:
See below.

Telephone number: 0151 529 8650/8674

Surgical Assessment Unit ward

Nearest entrance: Aintree Lodge (Entrance I site map)  
Visiting times:
See below.

Telephone number: 0151 529 3846/2293

In line with national guidance around coronavirus (COVID-19) our visiting hours have changed with effect from 26 March 2020.

Until further notice, visiting is only permitted for: patients in their last days/hours of life receiving end of life care. You are supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed. Full details are on our Visiting Someone page - please read this guidance before visiting our hospital.

 

View all our wards

In line with national guidance around coronavirus (COVID-19) our visiting hours have changed with effect from 26 March 2020.

Until further notice, visiting is only permitted for: patients in their last days/hours of life receiving end of life care. You are supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed. Full details are on our Visiting Someone page - please read this guidance before visiting our hospital.

 

View all our wards
 
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